Privacy Policy
Last updated: November 13, 2026
At WithMortar, we believe your privacy matters. Whether you’re browsing our website, purchasing a digital product, working with us on a project, or using one of our applications, we want you to understand how your information is collected, used, and protected.
This Privacy Policy explains how WithMortar (“we,” “us,” or “our”) handles personal information across our websites, products, applications, and services.
1. Who We Are
WithMortar is a creative business offering digital products, website services, design resources, and other creative solutions through its divisions, including:
- Website with Mortar: Website design, development, and related services.
- Build with Mortar: Building plans, project resources, and related products.
- Print with Mortar: Digital printables, educational activities, coloring pages, planners, and other downloadable resources.
- Mortar Print Studio: An application designed to help create, manage, and publish digital printable products and related content.
This policy applies to our websites and services, including:
- https://withmortar.co
- https://website.withmortar.co
- https://build.withmortar.co
- https://print.withmortar.co
It also covers our applications and integrations with supported third-party platforms, including Pinterest.
2. Information We Collect
Depending on how you interact with our services, we may collect the following information:
Information you provide
- Name, email address, and contact information
- Information submitted through contact forms or inquiries
- Purchase and order details
- Account information if you create an account
- Content, preferences, and information you provide when using our applications
Information collected automatically
When you visit our websites, certain information may be collected automatically, including:
- Browser type and device information
- IP address
- Pages visited and website interactions
- Referral sources
- Cookies and similar technologies, where used
Information from connected platforms
If you authorize an integration with a third-party service, such as Pinterest, we may access specific information permitted by that platform and the permissions you approve.
3. How We Use Your Information
We use information only for legitimate business purposes, including to:
- Provide our products, services, and digital downloads
- Process purchases and fulfill orders
- Respond to inquiries and provide customer support
- Operate and improve our websites and applications
- Manage accounts and authorized integrations
- Create, organize, and publish content when requested
- Understand website traffic and product performance
- Maintain security, prevent misuse, and comply with legal obligations
We do not sell personal information to third-party data brokers.
We do not use personal information for unrelated purposes without an appropriate legal basis or consent where required.
4. Pinterest Integration and API Usage
Mortar Print Studio may integrate with Pinterest through its official API to support content creation, publishing, and performance tracking.
If you choose to connect a Pinterest account, our application may request permission to:
- Access basic Pinterest account information
- View and manage boards
- Create, publish, and manage Pins
- Retrieve available analytics and performance information
- Associate published Pins with relevant products, listings, or website pages
How Pinterest data is used
Pinterest information is accessed only to provide the features authorized by the connected account owner.
We do not sell Pinterest account information or data obtained through the Pinterest API, share it with third-party advertising services, or use it for unrelated purposes.
Authentication and security
Pinterest connections use Pinterest’s authorized OAuth authentication process. We do not request or store Pinterest account passwords.
Where access tokens are required, they are handled using security measures designed to prevent unauthorized access.
Disconnecting Pinterest
Users may revoke our application’s access through their Pinterest account settings or contact us to request disconnection and deletion of associated Pinterest data.
When access is revoked, consent is withdrawn, or deletion is otherwise required, we will delete applicable Pinterest data in accordance with Pinterest’s developer requirements and applicable law, generally without undue delay and no later than 30 days, unless a legal exception applies.
For more information, visit Pinterest’s Privacy Policy.
5. Digital Products and Purchases
Our digital products may be sold through our websites or third-party marketplaces such as Etsy.
When you make a purchase through a third-party platform, that platform may independently collect and process information necessary to complete your transaction.
We may receive limited order details, such as your name, email address, purchased products, and transaction information, to fulfill orders and provide customer support.
Payment information is processed by the applicable payment provider or marketplace. We do not intentionally collect or store full payment card details on our own systems.
6. AI-Assisted Tools and Content
Some WithMortar products and applications may use artificial intelligence to assist with content generation, product creation, research, descriptions, imagery, and workflow automation.
Information submitted to these features may be processed by technology providers involved in delivering the requested functionality.
We aim to limit the information shared with these providers to what is reasonably necessary to operate the service.
We do not intentionally submit sensitive personal information to AI systems unless it is necessary for a requested service and appropriately disclosed.
7. Cookies and Analytics
Our websites may use cookies and similar technologies to support essential website functionality, remember preferences, measure performance, and improve the user experience.
Where optional analytics or marketing technologies are used, we provide notices and choices as required by applicable law.
You can manage cookies through your browser settings and any privacy controls made available on our websites.
Disabling certain cookies may affect website functionality.
8. Third-Party Services
We may use trusted third-party services to help operate our business, including services for:
- Website hosting and infrastructure
- Payments and digital product delivery
- Ecommerce and online marketplaces
- Analytics and website performance
- AI-assisted content generation
- Social media publishing
- Email and customer communication
These providers may process limited information necessary to perform their services. Their own privacy policies may apply when you interact directly with their platforms.
We encourage you to review the privacy policies of third-party services you use.
9. Data Security
We take reasonable technical and organizational precautions to protect personal information from unauthorized access, misuse, alteration, or disclosure.
These measures may include secure connections, access controls, and appropriate credential management.
However, no online service or data transmission method can be guaranteed completely secure.
10. Data Retention
We retain personal information only as long as reasonably necessary to provide our services, support legitimate business operations, resolve disputes, and comply with applicable legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Information associated with disconnected third-party integrations is deleted when no longer needed, subject to applicable platform requirements and legal obligations.
11. Your Privacy Rights
Depending on where you live, you may have rights to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw consent for certain processing activities
- Object to or restrict certain uses of your information
- Request a portable copy of eligible information
- Opt out of certain data uses where applicable
To submit a privacy-related request, contact us using the information below.
We will review and respond to requests in accordance with applicable law.
12. Children’s Privacy
Some of our products are designed for children and families, but our websites and applications are intended to be accessed and used by adults, including parents, guardians, and educators.
We do not knowingly collect personal information directly from children under 13 through our websites or applications.
If you believe a child has provided personal information to us without appropriate authorization, please contact us so we can investigate and take appropriate action.
13. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our products, services, business practices, or legal requirements.
When changes are made, we will update the “Last updated” date at the top of this page. Where required, we will provide additional notice.
14. Contact Us
If you have questions about this Privacy Policy, how your information is handled, or would like to submit a privacy request, please contact:
WithMortar
Website: https://withmortar.co
Email: [email protected]
Business location: Pennsylvania, United States
We are happy to help address any privacy-related questions or concerns.